This Privacy Notice explains how GenesisOrb collects and processes your personal data when you visit or use our website, mobile applications, devices, products, services, social media platforms, and any other channels that reference this Notice. It sets out what we do with your personal data, how we keep it secure, and the rights available to you under applicable data protection law, including the Nigeria Data Protection Act 2023 (NDPA).
GenesisOrb is a technology-driven products and services company committed to delivering innovative solutions to our customers. Our platform connects consumers including but not limited to quality Afrocentric products through a seamless digital experience, supported by reliable logistics and secure payment services.
Any personal data provided to or collected by GenesisOrb is controlled by GenesisOrb Limited, the data controller responsible for your personal data under this Notice.
For any questions regarding this Notice, contact us at: genesisorb.ltd@gmail.com
This Notice applies whenever GenesisOrb processes your personal data, including when you:
Minors (Under 18): In line with the Nigeria Data Protection Act 2023, GenesisOrb does not knowingly collect personal data from children under the age of 18 without verifiable parental or guardian consent. If you are under 18, please obtain consent from a parent or guardian before providing your personal data. Where we discover that personal data of a minor has been collected without appropriate consent, we will delete it promptly.
Personal data means any information that can be used to identify, directly or indirectly, a specific individual. We collect your personal data to provide tailored products and services and to continually improve our offerings and services.
In the course of our business, we may collect and process the following categories of personal data:
GenesisOrb uses cookies and similar tracking technologies on its website and mobile applications to distinguish you from other users and to enhance your browsing experience. For full details on the cookies we use and how to manage them, please refer to our Cookie Notice.
We process your personal data for the following lawful purposes:
Failure to provide your personal data may result in:
Under the Nigeria Data Protection Act 2023, we process your personal data on the following lawful bases:
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. Where we rely on legitimate interest, we conduct a balancing assessment to ensure your rights are protected.
We retain your personal data only for as long as is necessary for the purposes stated in this Notice, or as required by applicable law or regulatory retention obligations. Upon expiry of the retention period, your data will be securely deleted or anonymised, unless retention is required for a specific lawful purpose such as ongoing legal proceedings or regulatory compliance.
We may share your personal data with:
All third-party processors are bound by data processing agreements requiring them to implement appropriate technical and organisational safeguards in line with the Nigeria Data Protection Act 2023. We do not sell, rent, or trade your personal data. Anonymous or aggregated data that cannot identify you may be shared for statistical purposes.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include:
In the event of a data breach likely to result in risk to your rights and freedoms, we will notify the Nigeria Data Protection Commission (NDPC) and affected individuals in accordance with the NDPA 2023. All data is stored on secured servers. You are responsible for keeping your account password confidential.
As a data subject under the Nigerian Data Protection Act 2023, you have the following rights:
To exercise any of these rights, contact us at genesisorb.ltd@gmail.com with:
We will respond within 21 days of receiving your request, as required under the Nigeria Data Protection Act 2023. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at www.ndpc.gov.ng.
We work with third-party advertising and analytics partners to personalise content and display relevant advertisements. This may involve sharing identifiers such as IP addresses, device IDs, cookies, and browsing data. Where such sharing constitutes a disclosure of personal data under the NDPA 2023, it is carried out on the basis of your consent or our legitimate interest, subject to appropriate safeguards.
Where GenesisOrb operates physical premises, we may use Closed-Circuit Television (CCTV) systems strictly for the security of visitors, staff, and assets, and for the prevention and detection of crime.
At corporate or social events, we may take photographs or record videos for promotional, educational, or archival purposes. These may be shared on our website, social media channels, and internal publications. By attending a GenesisOrb event, you acknowledge that your image may be captured. If you have concerns about this, please contact us in advance.
GenesisOrb recognises Global Privacy Control (GPC) signals as an expression of your privacy preferences, including opt-out of data sharing. You may enable GPC through your browser settings or a compatible extension. Visit https://globalprivacycontrol.org for more information. Please note that Do Not Track (DNT) signals are not yet standardised and we may not respond to all DNT requests.
This Notice is subject to periodic review and update to reflect changes in law, regulatory guidance, or our business practices. Material changes will be communicated to you through our website or directly.